• 70% of callers are put on hold  
  

 

• 60% of those callers hang up
  

 

• 1/3 never call back

WHEN IT COMES TO YOUR TELEPHONE CUSTOMERS BEING ON HOLD, SILENCE IS NOT GOLDEN!

At some point your callers will be put on hold. When you put them on “silent hold” they may wonder if they have been cut off, or feel they are being ignored. Music makes it more likely that a caller will stay on the line, and it makes the time on hold seem shorter than it actually is.

While some on hold customers hear dead silence, others may hear the radio. An obnoxious DJ, negative news, or worst of all, having your customer hear a radio commercial for your competitor, this is not what your customer needs to hear! Why should you pay for someone else's advertising when for just pennies a day you can enhance your company's professional image with one of our affordable on-hold Music programs.